Products FAQs
Our Beef Tallow Honey Balm is a deeply nourishing, all-in-one moisturizer crafted from four powerhouse ingredients — grass-fed beef tallow, manuka honey, calendula extract, and virgin olive oil. Together they mimic your skin’s natural oils to hydrate, calm, and restore balance without harsh synthetics or fillers.
It might sound old-fashioned, but tallow has been trusted for centuries — and for good reason. Grass-fed beef tallow closely matches your skin’s own sebum, meaning it absorbs easily and delivers vitamins A, D, E, and K directly where your skin needs them most. It helps strengthen your skin barrier, reduce dryness, and improve elasticity — naturally.
We use medical-grade manuka honey for its natural antibacterial and anti-inflammatory properties. It helps calm redness, promote healing, and support a healthy skin microbiome — while giving the balm its soft, honeyed scent.
Calendula flower extract is known for its soothing, skin-repairing power. It helps ease irritation, reduce inflammation, and encourage smooth, even-toned skin. It’s one of nature’s best comfort ingredients for sensitive or reactive skin.
You’ll likely feel a difference right away — smoother, softer skin after the first application. With regular use, most people notice improved hydration, a stronger skin barrier, and a calmer, more even complexion within a few weeks.
Scoop out a small amount (a pea-size goes a long way) and warm it between your fingers until it softens. Gently massage into clean, slightly damp skin. Use it anywhere you need moisture — face, hands, lips, elbows, or even to soothe irritation after shaving or sun exposure.
Yes! A tiny bit of balm can work wonders for your hair and scalp. Warm a small amount between your fingers and run it lightly through dry ends or directly onto your scalp to reduce flakiness, promote softness, and nourish hair follicles. It’s a clean, natural alternative to synthetic styling products — leaving your hair smooth, shiny, and hydrated without the buildup.
You can use it any time your skin needs comfort, but many prefer it at night so it can deeply absorb while you rest. During the day, apply lightly so it absorbs fully before makeup or sunscreen.
Yes — our balm is gentle, biocompatible, and made without harsh chemicals, fragrances, or preservatives. Many families use it for all ages, but we always recommend a 24-hour patch test first, especially for those with highly sensitive skin or known allergies.
Our balm contains only natural, food-grade ingredients and is generally considered safe. That said, if you have any concerns or sensitivities, it’s always best to check with your healthcare provider before using new skincare products.
Never. We keep things pure and simple — no parabens, no artificial fragrances, no dyes, and no fillers. What you see on the label is what you get.
Keep it in a cool, dry place away from direct sunlight or heat. Because it’s 100% natural, it can soften in warm environments and firm up when cooler — that’s normal. Just warm a small amount between your fingers before applying.
Yes, all-natural products do. Each balm is made in small batches for freshness and typically lasts 24 months unopened or 6 months after opening. Always close the lid tightly to preserve quality.
Orders usually ship within 1–2 business days. Most U.S. orders arrive in 3–5 business days depending on your location. You’ll receive a tracking email as soon as it’s on the way.
We stand behind our products 100%. If you’re not completely satisfied, reach out within 30 days of receiving your order and we’ll make it right — whether that’s a replacement, refund, or credit toward your next order.
Absolutely. We never test on animals and only work with ingredient suppliers who share that same standard. Every product is handcrafted with respect for both people and planet.
We’d love to help. Reach out anytime at bonsaihealthllc@gmail.com or send us a message through our Contact page. We respond to most inquiries within 24 hours.
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